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TransactNOW Update
January 12, 2004

TransactNOW Real-time Endorsements Now Available

Windsor, CT — AMS Services announces the availability of real-time endorsements as part of its TransactNOW product. The first carriers to introduce endorsements to their agents are: Encompass Insurance, The Hartford Financial Services Group and Progressive Insurance. The St. Paul Companies and Travelers Property Casualty will follow within weeks.

In September of 2003, AMS enhanced the TransactNOW product by adding the ability to link directly to the carrier's Web site from TransactNOW without requiring the user to open a new Browser window. This functionality, named Carrier Passport, has opened the door for agents to transact policy changes with their TransactNOW carriers in real-time, from within the daily workflow of their AMS management system.

TransactNOW enables AMS management system customers to process business transactions with carriers via a real-time single-entry workflow, without having to leave their system. In addition to endorsement processing and Carrier Passport, agents have access to billing, claim and policy view inquiries. In the 9 months since its launch, nearly 2300 agencies have begun using TransactNOW, and the numbers continue to grow every day.

TransactNOW uses ACORD standards and XML technology to integrate carrier Web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added, and agents can rapidly deploy. Developed in close cooperation with The AMS Users’ Group, TransactNOW is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.


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