Citizens Insurance Adds Endorsements to its TransactNOW Implementation

Windsor, CT — Citizens Insurance has added both personal and commercial endorsement processing to their existing TransactNOW implementation. Since May 2003, AMS agents representing Citizens have been using TransactNOW for personal and commercial lines inquiries. Adding the endorsements provides significant time savings for Citizens agencies.

TransactNOW enables AMS management system customers to process business transactions with carriers via a real-time single-entry workflow, without having to leave their system. Initially launched with billing and claim inquiries, AMS has added policy view inquiries, Carrier Passport, real-time endorsements, quote-and-issue and much, much more. Carrier Passport enables users to go directly from the TransactNOW inquiry to the full spectrum of functionality available through the carrier's Web site.

Since its launch early in 2003, more than 4,000 agencies are actively using TransactNOW. TransactNOW uses ACORD standards and XML technology to integrate carrier Web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added, and agents can rapidly deploy.  Developed in close cooperation with The AMS Users' Group, TransactNOW is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.

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