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TransactNOW Update
March 13, 2004

Travelers Adds Personal Lines Endorsements to its
TransactNOW Implementation

Windsor, CT — Travelers Property Casualty has added personal lines endorsements to its TransactNOW™ implementation. Travelers was part of the first group of carriers to implement TransactNOW. Their agencies, using AMS management systems, have been using TransactNOW to access billing, claim and policy view inquiries, and Carrier Passport.

TransactNOW enables AMS management system customers to process business transactions with carriers via a real-time single-entry workflow, without having to leave their system. It was initially launched with billing, claim and policy view inquiries. T he Carrier Passport feature came later, allowing users to go directly from the TransactNOW inquiry to the full spectrum of functionality available through the carrier's Web site.

In the 11 months since its launch, more than 2400 agencies are processing nearly 60,000 transactions a month using TransactNOW, and the numbers continue to grow every day. TransactNOW uses ACORD standards and XML technology to integrate carrier web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added, and agents can rapidly deploy. Developed in close cooperation with The AMS Users' Group, TransactNOW is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.


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