Westfield Insurance adds New Functionality to its TransactNOW Implementation

Windsor, CT — Westfield Insurance has added claim inquiry to their existing TransactNOW implementation. Since September 2004, AMS agents representing Westfield Insurance have been using TransactNOW for personal and commercial billing inquiries. Carrier Passport was added in January of this year. Adding claim inquiry provides significant time savings for Westfield agencies.

TransactNOW enables AMS management system customers to process business transactions with carriers via a real-time single-entry workflow, without having to leave their system. Initially launched with billing and claim inquiries, AMS has added policy view inquiries, Carrier Passport, real-time endorsements, quote-and-issue and much, much more. Carrier Passport enables users to go directly from the TransactNOW inquiry to the full spectrum of functionality available through the carrier’s Web site.

Since its launch early in 2003, more than 3,400 agencies are actively using TransactNOW. TransactNOW uses ACORD standards and XML technology to integrate carrier Web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added, and agents can rapidly deploy. Developed in close cooperation with The AMS Users’ Group, TransactNOW is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.

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