Westfield Insurance adds New Functionality to its TransactNOW Implementation

Windsor, CT — Westfield Insurance has added policy view and endorsement processing to their existing TransactNOW® implementation. Since September 2004, agents representing Westfield Insurance have been using TransactNOW for personal and commercial billing inquiries. Carrier Passport and claim inquiry were added in 2005. Adding personal policy view and endorsement processing provides significant time savings for Westfield agencies.

TransactNOW enables AMS management system customers to process business transactions with carriers via a real-time, single-entry workflow, without leaving their system. Initially launched with billing and claim inquiries, AMS added policy view inquiries, Carrier Passport, real-time endorsements, quote-and-issue and much more. Carrier Passport enables users to go directly from the TransactNOW inquiry to the full spectrum of functionality available through the carrier's Web site without manually having to open up a new browser window.

Since its launch early in 2003, more than 4,000 agencies are actively using TransactNOW. TransactNOW uses ACORD® standards and XML technology to integrate carrier Web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added and agents can rapidly deploy TransactNOW. Developed in close cooperation with The AMS Users' Group, TransactNOW is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.

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