NEWS RELEASE
September 2, 2003
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AMS Adds State Auto to Growing List of TransactNOW™ Carriers
Windsor, CT — AMS Services, Inc. today announced that State Auto Insurance Companies has joined TransactNOW™, becoming the 17th carrier to participate.
Introduced this past March at the AMS National Users’ Group Conference, TransactNOW™ is AMS’s newest interface offering that enables AMS management system customers to process business transactions with carriers via a real-time single-entry workflow, without having to leave their system. Transactions available today are personal and commercial lines billing, claims and policy view inquiry. In just five months since its launch, over 1,800 agencies have begun using the product, and the numbers continue to grow every day.
“We’re pleased to provide this workflow-enhancing service for our many agency partners with AMS management systems,” said Noreen Johnson, Vice President of Information Technologies at State Auto. “Our agent portal, AgentSite, is regularly used by thousands of agency personnel every day, and we believe the addition of TransactNOW™ will further increase company and agency productivity.”
Dave Shea, president and CEO of AMS Services Agency Markets, added, “TransactNOW™ has rapidly become a success story for both agents and carriers. We are excited to have State Auto join with us to dramatically improve the customer service being delivered by our agency customers to their insureds. We continue to add new transactions, carriers, and workflow enhancements as quickly as possible.”
TransactNOW™ uses ACORD standards and XML technology to integrate carrier web site functionality into agency management system workflow. This means transactions and carriers can be rapidly added, and agents can rapidly deploy. Developed in close cooperation with The AMS Users’ Group, TransactNOW™ is available to agencies using all AMS management system products. For further information, contact AMS at iisg@amsworld.com.
About AMS Services
AMS Services, Inc. provides software and automation services to insurance
agents, brokers, carriers, banks, MGAs and other distributors of insurance
and financial services. To learn more about AMS products and services,
call 800.444.4813 or visit our Web site at www.ams-services.com.
About State Auto
State Auto Insurance Companies is a regional property and casualty insurance
group engaged primarily in writing personal and commercial automobile,
homeowners, commercial multi-peril, general liability, workers’
compensation and fire insurance. The company currently markets its products
through more than 22,000 independent agents associated with approximately
3,500 agencies in 26 states and the District of Columbia. Products are
marketed primarily in the central and eastern United States, excluding
New York, New Jersey and the New England states.
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